Deal Desk & Contracts Manager
Job description
Deal Desk & Contracts Manager supporting the commercial team with deal structure, pricing and contract terms, owning the end-to-end contracting workflow for new and expansion deals.
At a glance
- Work mode
- Remote
- Pay
- EUR 56,000 – 88,000 / year
What you'll do
- Own the end-to-end contracting workflow for new and expansion deals: drafting from templates, issuing paper, tracking versions and driving to signature
- Review and negotiate customer redlines on MSAs, order forms, BAAs and performance guarantees; resolve standard positions and escalate non-standard terms to Legal with a clear recommendation
- Run the approval process: route discounts, non-standard pricing and risk terms to the right approvers (Sales, Finance, Legal, Clinical, Security) and hold them to SLAs
- Advise reps on deal structure and the commercial levers available to them, and coach them on standard positions so fewer deals need escalation
- Keep the system of record clean: contract status, terms and approvals captured accurately in Salesforce and the CLM, with a smooth handoff to Billing and Account Management after signature
- Maintain the Deal Desk playbook: fallback positions, clause library, approval matrix, and the reasons deals get stuck
What we're looking for
- 4+ years in Deal Desk, Contract Management, Commercial Legal Ops or a similar role supporting enterprise B2B sales
- Hands-on experience negotiating redlines on commercial agreements (indemnification, limitation of liability, warranties, data privacy, SLAs) and knowing when to escalate
- Track record of coordinating multi-party approvals across Sales, Finance and Legal on tight timelines
- Very strong attention to detail and version control, together with the commercial judgement to see the bigger picture
- Experience with Salesforce and a CLM tool (Ironclad, Spotdraft or equivalent)
Nice to have
- Experience in digital health or SaaS, and with contracting through channel partners
- Paralegal or contract-management experience or certification
Apply
Direct apply at Sword Health
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About Sword Health
AI to heal billions and unlock humanity's full potential
Sword is pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. As both a clinical-centric frontier AI lab and an applied AI platform, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is moving to a fully AI-native, 24/7 care program.
Mission
Reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need.
Key facts
- 2020
- Digital health / AI Care
- More than 700,000 members across three continents
- Over 10 million AI sessions completed
- 1,000+ enterprise clients
- Helped clients avoid more than $1 billion in unnecessary healthcare costs
- Backed by 42 clinical studies and 44+ patents
- More than $500 million raised
Partners & customers