Experienced and Dutch speaking Forward Deployed Engineer (f/m/x) at Paperbox
Job description
Forward Deployed Engineer who takes AI agents from signed contract to live production at insurers' mailrooms and keeps them running. Owns a portfolio of 6–10+ enterprise accounts, combining Python integration work with direct customer contact.
At a glance
- Employment
- Employee or contractor
- Work mode
- Remote · Europe
- Languages
- Dutch – fluent, English
What you'll do
- Lead onboardings from kickoff to go-live; configure and tune agents for each customer's workflows, document types, and process flows
- Build Python integrations with customer back-office systems - REST/SOAP APIs, webhooks, custom legacy stacks
- Tune prompts, evaluate LLM output, and design agent flows for new use cases
- Lead architecture and other conversations with customer IT teams - SAML/SSO/mTLS, data flows, privacy controls
- Translate what you see in the field into concrete input for Engineering and Product
- Design and implement an end-to-end solution based on customer needs and aligned with the Paperbox platform
What we're looking for
- Must understand and speak Dutch
- Should be based in Europe
- Communicate smoothly, taking your audience into account; able to explain technical stuff clearly
- Genuinely enjoy customer work: kickoffs, working sessions, and conversations with customer IT teams
- A self-directed operator - comfortable holding 6–10+ accounts and planning your own delivery
- Fluent in Dutch; English is a given
- Strong Python; can ship production code independently
- Experience with AI coding/engineering via, e.g., Claude Code, Codex, etc.
- Comfortable with LLMs and modern agent frameworks built on foundation models from OpenAI, Anthropic, Google, etc.
- Experience setting up integrations: APIs, webhooks, platforms like Make or Zapier
Nice to have
- Experience as an FDE is a clear plus
- Experience with cloud platforms (preferably GCP/Google Cloud)
- Software-As-A-Service experience
- Affinity with the domain is always relevant
Your team
Forward Deployed Engineering (FDE) Team
A tight FDE team that shares accounts, reviews each other's work, and learns in the open; onboarding is structured with a clear owner alongside you.
Benefits
A flexible office culture, combining our amazing office space at Keizerpoort with the freedom to work where you perform best
- Competitive salary
- All the tools you need for success
- Flexible vacation policy
- Transparent and digital healthcare insurance by Alan for you and your family
- Learning & Training opportunities with a flexible training policy
- A fun and supportive team culture with regular team activities, events and moments to connect
How to get hired
- 1CV screening
- 2First video interview with a non-technical recruiter from madewithlove
- 3Technical challenge
- 4Two more interview rounds at Paperbox, including a role-play exercise
Apply
Direct apply at madewithlove BV
Opens the job posting at madewithlove BV
About Paperbox
Paperbox builds AI agents for claims and policy administration, serving insurers, banks, brokers and expertise firms across Europe. Their agents tackle the biggest bottleneck in insurance operations: the mailroom. 100+ customers and growing fast.
Mission
Working towards a future where nobody is put on hold.
Key facts
- AI agents for insurance claims and policy administration
- 100+ customers and growing fast
- Serves insurers, banks, brokers and expertise firms across Europe
- Office space at Keizerpoort
- Open to both payroll and subcontractors
What they value
- Stronger together
- Distributed ownership
- Build to scale
- Quality, then speed