Manager, Solutions Engineering | NorBen | Remote

Contract type
Ongoing
Work mode
Remote · Netherlands
Experience
Senior · 5+ years

Job description

Manager of Solutions Engineering for the NEMEA region at Grafana Labs, responsible for building and managing a team of Solutions Engineers and driving regional adoption and revenue targets.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Remote · Netherlands
Languages
English – fluent
Pay
EUR 145,000 – 172,000 / year

What you'll do

  • Attract, recruit, ramp and mentor a team of Presales SE's from diverse backgrounds and experiences
  • Get the best out of the team with a servant based leadership approach, adopting a player/coach mentality
  • Direct day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region
  • Partner with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion
  • Executive sponsorship of key accounts in the region
  • Understand key customers' strategies for adoption of Grafana technologies and develop programs and collateral to enable them to be successful
  • Ensure customers' requirements are met with the product through partnership with Product Management and Engineering
  • Own and report on the quarter over quarter cadence of the team while they help prospects evaluate software with demonstrations, technical deep dives, trials and POVs
  • Find and drive enablement and sell with/through channel partners in the region at local, geo and global level with both RSI's and GSI's

What we're looking for

  • Some experience leading a team, 5-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc.
  • Proven success working in a fast-paced, high growth startup environment that is remote-first
  • Proven track record of mentoring, developing people and managing performance over time; has successfully mentored individual contributors
  • Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
  • Direct experience selling monitoring/data/visualisation products
  • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed quarterly targets
  • English fluency required
  • Located in the Netherlands

Nice to have

  • Open Source selling or Cloud first/Product led sales go to market motion
  • A second European language is preferred

Your team

Solutions Engineering - NEMEA region

Benefits

  • Equity
  • Bonus (if applicable)
  • Other benefits listed on the careers page
  • 100% Remote, Global Culture
  • Scaling Organization
  • Transparent Communication
  • Innovation-Driven
  • Open Source Roots
  • Empowered Teams
  • Career Growth Pathways
  • Approachable Leadership
  • Passionate People
  • In-Person onboarding
  • Global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days

Apply

Direct apply at Grafana Labs

Opens the job posting at Grafana Labs

About Grafana Labs

The company behind Grafana Cloud, the fully managed observability platform

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions.

Key facts

  • Observability / software
  • 100% remote company with team members across 40+ countries
  • Trusted by more than 10,000 organizations
  • Backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital
  • Built on open source and open standards

Partners & customers

AnthropicBloombergNVIDIAMicrosoftSalesforce

What they value

  • Transparency
  • Autonomy
  • Trust
  • Collaboration
  • High trust, low ego
  • Outcomes over optics