MG
Presales Engineer
Contract type
Ongoing
Work mode
Remote · Europe
Experience
3 years
Job description
Presales Engineer at Makersite, owning the technical presales process from discovery through proof-of-value delivery in partnership with Account Executives. The role supports enterprise sales of a product lifecycle management (PLM) platform for sustainable product development.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Europe
- Languages
- English – fluent
What you'll do
- Partner closely with Account Executives (AEs) and Partner AEs throughout the entire sales cycle, taking ownership of the technical presales process from initial discovery through to proof-of-value (POV) delivery
- Lead in-depth technical discovery sessions to understand prospective customers' business objectives, challenges, existing workflows, data structures and software environments
- Translate complex business requirements and customer goals into technical requirements, solution designs and relevant Makersite functionality
- Identify and develop problem-solution fit by understanding customer challenges and prescribing how Makersite can improve existing processes and deliver measurable business value
- Design, develop and deliver compelling product demonstrations, adapting to an evolving platform, new functionality and varying levels of product maturity
- Lead and facilitate customer value workshops to uncover opportunities, demonstrate potential business impact and build customer confidence in Makersite
- Own the delivery of Proof-of-Value engagements, establishing clear success criteria, defining the scope and ensuring that solutions are specifically designed to validate the expected value for the customer
- Bring costing and cost modelling expertise into the go-to-market (GTM) organisation, helping customers understand the financial impact of potential solutions while contributing to the development of Makersite's costing capabilities
- Prepare Statements of Work (SOWs) for implementation engagements, ensuring technical requirements, scope and customer expectations are clearly defined
- Support complex sales processes, including contributing to technical RFP responses and providing technical expertise throughout customer evaluations
- Act as the bridge between customers, sales, product, engineering and subject matter experts, translating between business and technical stakeholders to ensure alignment
- Understand enterprise data architectures and software landscapes, helping customers navigate how Makersite integrates into their existing technology ecosystems
- Work hands-on with customer data, ensuring a high level of accuracy, attention to detail and quality throughout discovery, solution design and POV delivery
- Manage multiple customer engagements and deliverables simultaneously, balancing hands-on technical work with customer-facing responsibilities
- Support international sales teams across different regions, demonstrating flexibility in working hours, communication and collaboration
- Continuously identify opportunities to improve presales processes, solution delivery and the commercial positioning of Makersite as the product and business evolve
What we're looking for
- Proven experience in a customer-facing presales, solutions engineering, sales engineering or technical consulting role within an enterprise software or SaaS environment
- Experience supporting complex enterprise sales cycles, with a strong understanding of technical discovery, solution design and customer evaluation processes
- Strong understanding of enterprise software environments, including systems such as ERP, PDM, PLM, CRM and other enterprise data platforms
- Experience working with enterprise data, integrations and IT environments, including an understanding of data security, confidentiality and information governance
- Strong costing, cost modelling or financial analysis experience, with the ability to understand and communicate the financial implications of business decisions
- Ability to translate complex business challenges into technical solutions and clearly articulate how software functionality delivers tangible business value
- Experience designing and delivering technical product demonstrations, from straightforward product walkthroughs to highly customised Proof-of-Value engagements
- Demonstrated experience defining POV success criteria, developing tailored solutions and validating problem-solution fit
- Experience contributing to complex technical RFPs and preparing technical documentation, solution proposals and Statements of Work
- Strong data capabilities, with the ability to work hands-on with complex datasets, identify patterns and maintain a high level of accuracy and attention to detail
- Excellent presentation and communication skills, with the confidence to represent Makersite in front of customers and engage effectively with both technical and non-technical stakeholders
- Commercially minded, with an understanding of the sales process and the ability to identify opportunities, build customer relationships and support revenue generation
- Fluent in written and spoken English, with the ability to communicate complex technical concepts in clear, accessible language
- Comfortable operating in a fast-paced, evolving software environment, demonstrating adaptability when working with new functionality and products at different stages of maturity
- A proactive, entrepreneurial mindset, with the motivation to help build and evolve Makersite's costing capabilities and contribute beyond the boundaries of a predefined role
- Highly collaborative, with the ability to work effectively across sales, engineering, product and subject matter expert teams
- Curious and eager to learn, with the confidence to explore new technologies, develop domain expertise and continuously expand technical capabilities
- Flexible and comfortable supporting international teams and customers across different time zones
- Residing in and legally permitted to work in the EU
Benefits
- Competitive Salary
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About Makersite GmbH
Pioneering the future of sustainable product development and digital collaboration
Makersite is a leading platform for product lifecycle management (PLM). Its software enables teams to design, prototype, and manufacture with transparency, efficiency, and responsibility—reducing environmental impact while optimizing performance.
Mission
Empower companies to make smarter, more sustainable decisions across their entire supply chain
Key facts
- Product lifecycle management (PLM) software
- Leading platform for product lifecycle management (PLM)
- Fast-growing, innovative company
- Fixed, permanent position; all successful applicants receive a permanent employment contract regardless of location
What they value
- Creativity
- Collaboration
- Continuous learning