Product Designer
Job description
Product Designer at SkyCell setting the cross-application UX direction for the company's commercial software, from pharma cold-chain visibility to ULD tracking for airlines. The role defines a consistent, high-quality experience across modules and applications while remaining hands-on in discovery.
At a glance
- Work mode
- Remote · United Kingdom, Spain, Netherlands
What you'll do
- Lead discovery end-to-end, including user research and interviews, journey mapping, jobs-to-be-done, pain points and opportunities, and translate research into a shared foundation for UX and product decisions
- Create wireframes, mock-ups and prototypes hands-on using Figma and/or code to explore and test concepts during discovery, and run evaluative tests with users and engineers
- Define the cross-application UX vision, design principles and success metrics together with Product and Marketing
- Support and align our specialised designers - framework and embedded - around a consistent experience across modules and applications
- Communicate UX principles and investment priorities to senior leadership, demonstrating the value and potential impact of UX-related roadmap items
- Maintain the UX roadmap and prioritise pattern and design investments with the framework team
- Produce high-level experience flows and service blueprints that connect journeys across applications and domains
- Review Design System and module deliverables for alignment with experience strategy and brand
- Support embedded designers from discovery through to delivery by co-framing problems, reviewing flows against the cross-application blueprint and ensuring continuity across user journeys
- Set KPIs and use analytics, user research, A/B tests and competitive analysis to inform and refine design decisions
- Promote a UX culture centred on user needs, inclusive design and accessibility standards such as WCAG across the organisation
- Collaborate with Marketing on tone, terminology and brand consistency across products
What we're looking for
- Degree in Design, Human-Computer Interaction or a related field, or equivalent practical experience
- Experience as a senior or lead product designer working on complex B2B software, ideally within supply chain, logistics, aviation/air cargo or pharma
- Strong experience leading discovery, from understanding user needs through research and prototyping to defining and refining UX solutions
- Advanced proficiency in Figma, with experience creating and iterating wireframes, mock-ups and prototypes
- Experience bringing together multiple designers, including without formal reporting lines, to create a consistent experience across products or modules
- Ability to communicate UX strategy, priorities and recommendations clearly to senior stakeholders
- Working knowledge of design systems and accessibility standards such as WCAG
Nice to have
- Experience partnering with design system teams
- Experience designing for multiple user groups, such as pharma quality/logistics teams and airline cargo operations
Benefits
Flexible ways of working: Our global teams work across our offices in Zurich, Zug, Hyderabad and Basel, with a mix of on-site, hybrid and remote working
Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program
- Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life
- Recognition & Growth: Opportunities for career advancement in a company that values your contributions
- Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave
- Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind
Apply
About SkyCell AG
Founded in Switzerland in 2012, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains. Its integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.
Mission
Transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.
Key facts
- 2012
- Switzerland
- Operates at the intersection of hardware, software, data, and logistics
- Offices in Zurich, Zug, Hyderabad and Basel
- Team of talented individuals from over 40 countries
- 'Great Place to work' award
- Platinum Ecovadis rating
What they value
- Purpose-Driven Work
- Innovation at Heart
- Stronger together
- Growth Opportunities
- Award-Winning Culture