Senior Manager - Solutions Architecture SME
Job description
A player-coach manager role leading a regional team of product Subject Matter Experts (SMEs) within GitLab's Solutions Architecture organization, covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive product groups. The role partners with regional sales leadership to direct SME coverage toward GitLab's most complex opportunities.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · UK
What you'll do
- Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
- Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
- Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
- Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
- Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
- Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
- Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
- Work with peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
- Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
- Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What we're looking for
- 5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
- Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
- A record of hiring and developing high-performing technical specialists or SAs.
- Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
- Comfort with data. You can show how your team moves win rates, cycle times and consumption.
- Strong executive presence with customers and internal leaders.
- Experience leading through change, with clear and steady communication.
- Ability to travel at least 25%
Nice to have
- Experience running an overlay or specialist team, or launching a new team or product category.
Your team
Solutions Architecture team (SME organization)
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Apply
Direct apply at GitLab
Opens the job posting at GitLab
About GitLab
The intelligent orchestration platform for DevSecOps
GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Key facts
- DevSecOps software
- More than 50 million registered users
- More than 50% of the Fortune 100 trust GitLab
- All-remote team
- Embraces AI as a core productivity multiplier