R
Software Product Manager
Contract type
Ongoing
Work mode
Remote · Worldwide
Experience
3 years
Job description
Product Manager role at RecruitingDash, managing existing SaaS products (ReportingDash and Taleo Inbox) and participating in all aspects of design, development, testing and go-to-market of new software products. The company will train the right candidate in every aspect of product management.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Worldwide
What you'll do
- Drive the product and business-planning process through the software product development lifecycle
- Use an iterative process and customer discovery best practices to analyze customer needs and translate them into prioritized product features and benefits
- Assess current competitor offerings, seeking opportunities for differentiation
- Develop, implement, and maintain production, testing, and go-to-market timelines across multiple disciplines such as software development, customer discovery, beta testing, product testing, marketing, product release/go-to-market activities and customer support
- Develop the new customer onboarding and implementation protocols, process, tools and procedures
- Develop product positioning and messaging to be used comprehensively for the new product, such as on micro-websites, in sales and marketing collateral, and other marketing channels
- Execute post launch marketing activities to support sales efforts
- Manage bug escalations, customer feedback, and feature requests as required
- Partner with the RecruitingDash sales team to support their efforts in selling the product(s)
- Develop and drive the documentation process for any new product(s)
- Design, develop and implement customer support operations as the customer base for the new product(s) grows
- Become an expert in both ReportingDash and Taleo Inbox products, with a broad overview of how each of the products work technically
- Onboard and implement the SaaS products for new customers and provide basic sales support to the RecruitingDash sales executives
- Assist with overseeing comprehensive customer support for the existing portfolio of SaaS software products
- Provide day to day product management for exception handling and escalations, with the CTO and Co-founder as the escalation point
- Manage, explore and validate existing customer feature requests
- Write up JIRA issues for bug fixes and new releases/feature ideas
- Do regression testing for new releases / features
- Provide "State of the Union" overviews of each of the existing products, periodically and as needed to the RecruitingDash founders
What we're looking for
- Smart people, who have a penchant for learning something every day
- Problem solver
- A self-motivated results-driven go-getter that works hard
- Demonstrated success at a top college with an undergraduate degree
- Highly effective communication skills are required to interface with high-level client executives and the RecruitingDash founders
- Excellent presentation skills
- Highly organized with strong project management skills
- Flexibility - we go the extra mile for our customers, who are located all over the world (at times this may not be a 9 to 5 job)
Nice to have
- Previous knowledge of recruitment & HR or software development
- College degree from a top tier school is strongly preferred
- Initiative
- Problem solving & practical thinking
- Attention to detail
- Strong writing and grammar skills
- Strong project management skills
- Self-direction
- Planning & organizing skills
- Personal learning
- Customer focus
- Great judgment & common sense
- Calm under pressure
- Drive for results
Apply
About RecruitingDash
One of the most innovative recruiting technology companies in the industry
RecruitingDash is the largest provider of services and proprietary software for Oracle Taleo Business Edition (TBE). In addition to its Taleo Consulting practice, RecruitingDash sells proprietary Taleo metrics, reporting and analytics dashboard software as a service (SaaS) and its Taleo Inbox product to customers worldwide.
Key facts
- Bend, Oregon
- Recruiting technology
- Largest provider of services and proprietary software for Oracle Taleo Business Edition (TBE)
- Sells proprietary Taleo metrics, reporting and analytics dashboard software as a service (SaaS)
- Sells the Taleo Inbox product to customers worldwide
- Launching a third software product in 2023
- Completely remote company
What they value
- We seek to continually simplify and improve processes, procedures and activities
- We always deliver the best solution
- We treat everyone with respect and dignity at all times
- We always do the right thing