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Strategy & Operations Analyst - Germany 🇩🇪

Pennylane De
Contract type
Ongoing
Work mode
Hybrid · Berlin, Germany
Experience
Mid-level · 4+ years

Job description

A Strategy & Operations role at Pennylane's German entity, focused on building and scaling operational structures, improving team productivity and driving transformation for the German market.

At a glance

Employment
Full-time
Work mode
Hybrid · Berlin, Germany
Languages
German – fluent, English – fluent

What you'll do

  • Act as the central contact person and drive change in the business teams for the German market
  • Work closely with operational leads from Sales, Professional Services, Customer Support and Account Management
  • Question the status quo and continuously propose optimizations to reduce manual administrative work and data search
  • Structure the processes of a new company and document all process changes
  • Implement solution-oriented initiatives through new information systems, adapting existing applications or organizational changes
  • Lead projects and leverage the know-how of various teams including Data, Sales and Finance
  • Ensure high customer satisfaction, meet timelines and monitor relevant implementation KPIs
  • Adapt global operational structures to the German market while ensuring alignment with central Pennylane standards
  • Conduct benchmarking and gather insights to further develop operational strategies
  • Establish clear communication channels and hands-on support for German teams, e.g. through optimized tools and training
  • Ensure tools are used in daily work and processes are followed
  • Develop a cross-functional understanding of company challenges and create transparency through data-based insights

What we're looking for

  • Fluent in German and English
  • At least four years of relevant professional experience in business transformation and increasing operational efficiency through implementing systems and tools
  • Practical experience with market entries, building new companies or scaling operational structures, or strong motivation for these topics
  • Natural curiosity and the desire to make a real contribution; active listening and close observation
  • Experience in end-to-end project management; able to grasp problems quickly and implement solutions iteratively
  • Able to switch between detailed specifics and a higher-level strategic perspective
  • Strong business acumen
  • Very good written and verbal communication skills; able to summarize complex matters understandably
  • Interest in artificial intelligence, no-code tools and process automation, or prior experience in these areas
  • Strong analytical skills

Nice to have

  • SQL knowledge
  • Experience with SaaS business models and tools such as Salesforce and Intercom

Your team

Strategy & Operations

Team that understands operational realities and develops and implements efficient, scalable solutions to support Pennylane's expansion goals

Benefits

  • Position based in Berlin with some days per week onsite at the Berlin office on Rosenthaler Straße
  • Attractive compensation package, details discussed during the application process
  • Company shares
  • 30 vacation days per year
  • Home office equipment budget and monthly coworking space allowance
  • Access to Busuu to improve English or French
  • Modern Apple equipment
  • Regular joint events such as quarterly Tech Days, annual company seminar and monthly team meetups in the Berlin office

How to get hired

  1. 1First call: 30-minute video call with Thomas, recruiter
  2. 2Interview with the hiring manager: 45-minute video call with Alexandre, Chief of Staff Germany
  3. 3Case study: practical exercise with two Strategy & Operations managers in a 60-minute video call
  4. 4Onsite get-to-know interview with a person from the Sales or PSM team
  5. 5Final round: meeting with the team onsite followed by a 30-minute video call with Eric Scaramozzino, VP Strategic Initiatives, and Tobias Janiesch, General Manager
  6. 6The entire process usually takes between 15 and 25 days

Apply

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About Pennylane

We want to become the most popular financial operating system for European SMEs.

Pennylane is one of France's fastest-growing fintech companies, now accelerating its expansion into Germany with accounting and finance software for small businesses and their accounting firms.

Mission

We help entrepreneurs reduce the time spent on accounting and finance while giving them access to important information for better decisions.

Key facts

  • France
  • Raised a total of 400 million euros in funding, including from Sequoia
  • Grew from seven co-founders to a team of over 1,200 employees
  • Glassdoor rating of 4.6 out of 5
  • International environment with more than 25 nationalities
  • 30% of employees work from various European countries
  • More than 1.3 million SMEs and over 6,500 accounting firms use Pennylane in France

Partners & customers

SequoiaGymlibBusuu

What they value

  • Remote-oriented culture
  • Diversity and inclusion