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Technical Deployment Manager
Contract type
Ongoing
Work mode
Hybrid · Munich, Germany
Experience
Mid-level · 4+ years
Job description
Technical Deployment Manager at Docebo, a hybrid technical-consulting role guiding global enterprise clients through complex onboarding, integrations, and platform connectivity. The role bridges customer vision and deep technical execution for Docebo's AI-driven learning suite.
At a glance
- Work mode
- Hybrid · Munich, Germany
- Languages
- English – professional bilingual proficiency, German – professional bilingual proficiency
What you'll do
- Partner directly with diverse, global enterprise clients to translate ambitious business objectives into crystal-clear technical success criteria and project roadmaps.
- Design, configure, and troubleshoot robust API workflows and enterprise product add-ons, including Single Sign-On (SSO) and web conferencing tools.
- Build cutting-edge data transfer workflows and third-party platform connections via Docebo Connect using Workato-powered middleware technology.
- Craft and deploy custom SQL queries directly into customer platforms to deliver actionable, high-impact reporting.
- Collaborate seamlessly across Sales Engineering, Professional Services, and Customer Success to keep cross-functional stakeholders aligned and projects on budget.
- Produce and refine top-notch technical documentation and deployment best practices that turn complex configurations into repeatable wins.
- Proactively uncover, quantify, and mitigate technical risks early to guarantee smooth, friction-free onboarding experiences every time.
What we're looking for
- Proven track record in customer-facing SaaS environments (2+ years) with solid grounding in software implementation and technical consulting (4+ years relevant experience overall).
- Hands-on experience working with REST APIs, testing web services with HTTP clients like Postman, and a working foundation in SSO protocols and SQL.
- Working knowledge of automation middleware platforms (such as Workato, Zapier, or MuleSoft) with an aptitude for building clean data flows.
- A boundless appetite for mastering new technologies, digging deep into platform mechanics, and evolving into a go-to Docebo product authority.
- Exceptional relationship-building skills with the ability to ask the right questions, understand nuanced needs, and turn technical jargon into clear business value.
- Professional bilingual proficiency in both spoken and written English and German, paired with an openness to travel occasionally (10% or less).
Nice to have
- Advanced experience with SAML or OpenID Connect, alongside hands-on coding ability in at least one modern programming language.
- Background navigating large-scale enterprise deployments and integrating complex HRIS, CRM, or enterprise calendar ecosystems.
- Professional working proficiency in additional languages such as Italian, French, or Spanish.
Benefits
- Employee Share Purchase Plan (ESPP) at a 15% discount
- Competitive pay
- Programs that support physical, mental, and financial well-being
- Rewards and benefits designed with transparency, equity, and flexibility
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About Docebo
Artificial Intelligence. Actual Impact.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place, with intelligent, time-saving tools that personalize learning and eliminate busywork.
Mission
We help teams move faster, work smarter, and focus on the work that truly matters; we help people learn at work.
Key facts
- 900+ Docebians
- AI-powered learning platform / SaaS
- AI-powered learning platform
- 900+ Docebians around the world
- Values called the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive
What they value
- Trust by default
- Assume positive intent
- Create space for different perspectives to thrive