Account Executive – Netherlands

Puzzel

Contract type

Ongoing

Work mode

Hybrid · Amsterdam, Netherlands · Utrecht, Netherlands · Netherlands · Haarlem, Netherlands

Experience

Mid-level · 3+ years

Job description

An Account Executive role at Puzzel selling the company's AI-native customer experience platform into the Dutch market, managing the full sales cycle from prospecting to close. The role is remote-first with a preference for candidates based around the Amsterdam/Utrecht/Hague/Haarlem area.

At a glance

Employment: Full-time · Employee (employment agreement)
Work mode: Hybrid · Amsterdam, Netherlands · Utrecht, Netherlands · Netherlands · Haarlem, Netherlands
Languages: Dutch – native, English – strong

What you'll do

Manage the full sales cycle from initial prospecting to close
Build and nurture relationships with customers and create business opportunities from scratch
Initiate and lead activities that contribute to goal achievement for growth and profitability in the portfolio
Conduct activities such as demos and presentations
Have performance and budget responsibility for your own portfolio
Thoroughly understand the customer's needs, business, and processes
Interact with clients and customers both internally and externally
Make the most of systems and automated sequences to minimise manual work and continue best practice for RevOps (Salesforce and Outreach in particular)
Self-generate pipeline

What we're looking for

Dutch native level speaker + strong English
Technological understanding and interest in the field of cloud-based services
At least 3 years' experience managing full sales cycle, from prospect to close
SaaS, CX or any other solution-based sales experience
Experience working with structured sales methodologies (MEDDPICC and/or Challenger preferable) & sales pipelining
Proactive/hunter mentality; recent experience as SDR/BDR and willingness to self-generate pipeline are a must
Autonomy and confidence to sell into a new market
Proactive and solution-oriented, not afraid to shake things up
Excellent communication skills and ability to close deals
Good time management skills, comfortable running your own processes
High self-motivation and ability to implement a structured way of working
Ability to work under pressure and to deadlines
Existing eligibility to work in the country you're applying to (no sponsorship offered)

Nice to have

Exposure to an international environment
Additional language skills
CCaaS / competitor industry experience
MEDDPICC or similarly robust methodology

Benefits

Remote-first working
Very flexible hybrid working
Passes to Spaces offices giving access 2 days/week to any of their offices
Mercer-benchmarked pay for equity and market fairness

Save

About Puzzel

AI-native customer experience platform built in Norway

Puzzel is an AI-native customer experience platform built in Norway, trusted across Europe. For 25 years it has helped contact centres deliver faster, more human service. It is #1 in the Nordics and scaling rapidly in the UK and the Netherlands.

Mission

Become Europe's clear CX market leader

Key facts

Norway
Customer Experience / SaaS
#1 in the Nordics
25 years in business
Frost Radar Innovation & Growth Leader in EMEA Customer Experience Platforms (2025)
CX Awards 'Best Mid-Market Contact Center Platform' (2024)
Flexa Top 20 for work-life balance (2025)
Consistently high Glassdoor rating
Mercer-benchmarked pay for equity and market fairness
Current gender split 25% female to 75% male
C-suite moved from 100% male in 2023 to a 5:3 male-to-female split today
Female hires grew from 23.6% in 2021 to 41% in 2024, dipping to 34% in 2025

Partners & customers

Flexa

What they value

Built on Trust
Stronger Together
Stay Hungry