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  • Direct apply

    AI Onboarding Engineer

    Almetra

    Onboarding focused implementation role at an AI manufacturing software company, owning customer onboarding outcomes and iterating on the process. Responsibilities Own onboarding outcomes against success metrics and customer KPIs (quality, reliability, time to value) Execute the …

    Part-timeHybridPosted: 10 days ago
    Onboarding
    Direct applyCompany's own listing
  • Direct apply

    Support Engineering Manager

    Canonical

    Regional Support Manager at Canonical, running a professional technical support team for Ubuntu Server, Ubuntu Desktop and public cloud customers. The role combines customer focus with technical excellence and team leadership. Responsibilities Management of a professional suppor…

    OngoingRemotePosted: 10 days ago
    LinuxLinux DesktopOpenstackPublic Cloud
    Direct applyCompany's own listing
  • Software Engineer - L3 Support

    Canonical

    A remote software engineering role providing L3 support for Ubuntu and the open source stack, troubleshooting complex customer issues and developing upstream bug fixes. The role covers all layers of Linux based infrastructure and applications for large enterprise customers. Resp…

    OngoingRemotePosted: 10 days ago
    DockerGoPythonLinux
  • Direct apply

    Customer Service Specialist - Remote Work From Home

    Healthesystems

    ($40k - $40k)

    The Customer Service Specialist builds trusted relationships with clients, their claimants and pharmacies by providing superior customer service to every caller. The role resolves phone inquiries related to claims adjudication, eligibility verification, prior authorization and o…

    OngoingRemotePosted: 10 days ago
    Windows-based applicationsCustomer Support
    Direct applyCompany's own listing
  • Ausbildung Kaufmann*frau für Dialogmarketing (m/w/d)

    Sunny Cars GmbH

    A vocational training (apprenticeship) as a merchant for dialogue marketing in customer service at a car rental specialist, starting 01.09.2027 in Munich. Responsibilities Answer questions about rental car bookings Find suitable solutions for different customer wishes Create off…

    One-timeOn-site · München, GermanyPosted: 10 days ago
  • Software Support Engineer

    Canonical

    A Software Support Engineer role at Canonical focused on troubleshooting and resolving complex customer issues across Ubuntu and the open source stack, including kernel, Ceph, OpenStack and Kubernetes. The engineer develops bug fixes, backports patches and works with upstream co…

    OngoingRemotePosted: 10 days ago
    DockerPythonLinuxKubernetes
  • Direct apply

    Customer Success, EMEA

    Mistral.ai

    Customer Success Manager at Mistral responsible for managing a portfolio of enterprise customers and ensuring they achieve their goals using Mistral's AI solutions. The role drives adoption, satisfaction, and long term success as the primary point of contact for customers. Respo…

    OngoingRemote5+ yearsPosted: 10 days ago
    Customer Success
    Direct applyCompany's own listing
  • Direct apply

    Low-touch Customer Success Manager (Remote - EMEA)

    N8N

    Customer Success Manager for n8n's Guided segment, serving as the primary post sales partner for approximately 30 enterprise accounts across EMEA, guiding customers from onboarding through scaled adoption and long term expansion. Responsibilities Own a portfolio of n8n enterpris…

    OngoingGermanyPosted: 10 days ago
    APIsIntegrationsAuthenticationAutomation Architecture
    Direct applyCompany's own listing
  • Manager, Customer Success (Remote - EMEA)

    N8N

    Lead and grow n8n's EMEA Customer Success team, helping strategic enterprise customers drive adoption, retention, and expansion while scaling the team and operating model. Responsibilities Partner with CSMs to navigate complex customer challenges and develop strategies for the r…

    OngoingGermany7+ yearsPosted: 10 days ago
    Customer Successn8nautomation and AI tooling
  • Customer Success Manager - Agriculture

    Rootglobal

    Customer Success role at Root, a primary data collection platform for F&B companies, supporting a customer portfolio and driving data collection and tool adoption. The role focuses on project execution, farmer facing enablement, and building trust based customer relationships. R…

    OngoingOn-site · Berlin, GermanyPosted: 10 days ago
    SalesCustomer SuccessExcel (Advanced)
  • (Senior) Account Manager - Nachhaltigkeit

    Rootglobal

    Account management role for enterprise customers of a food system sustainability software company, owning a portfolio end to end from onboarding and tool adoption through retention and ARR growth. Requires presence in the Berlin office and German and English language skills. Res…

    OngoingOn-site · Berlin, Germany3+ yearsPosted: 10 days ago
    HubSpotGongClaudeSales
  • Kundensupport (m/w/d)

    nuggit GmbH

    Customer support role for a German graduation newspaper platform, handling student inquiries via chat, phone and video call from first question to delivery. Responsibilities Answer student inquiries via chat, phone and email quickly and helpfully. Solve problems around approvals…

    OngoingHybrid · Berlin, GermanyPosted: 10 days ago
    CRM SoftwareCRM-Systeme
  • Payment Collections Specialist

    Lodgify

    A Payment Collections Specialist role in Lodgify's Customer Success team, focused on customer retention, collections and account upgrades. The position is fully remote and involves mostly phone based customer contact. Responsibilities Manage cancellation requests, focusing on re…

    OngoingRemote2+ yearsPosted: 10 days ago
    NegotiationSalesItalianEnglish
  • Associate Security Support Specialist, Wirespeed

    Coalition, Inc.

    Wirespeed (part of Coalition) is hiring a Support Engineer to act as the voice of the customer on security questions, incidents, and product issues, carrying cases through to resolution and escalating severe threat related incidents. The role combines customer support, security …

    OngoingRemote3+ yearsPosted: 10 days ago
    Technical Support
  • Recruiting Operations Consultant

    Ashby

    (€102k - €142k)

    First EMEA based Recruiting Operations Consultant supporting Strategic, Mid Market, and Startup customers in the EMEA region. The role blends 1:1 customer consulting, CSM enablement, and educational content creation to scale recruiting operations expertise. Responsibilities Deli…

    OngoingEMEA2+ yearsPosted: 10 days ago
    Recruitment
  • Customer Success Manager (German-speaking)

    Secfix

    Customer Success Manager at Secfix, managing the customer lifecycle for DACH region customers from onboarding through renewal and helping them through their certification journey. The role also involves improving CSM processes and infrastructure and working cross functionally wi…

    FreelanceEU time zones1+ yearsPosted: 10 days ago
    IntercomCustomer SuccessZapierClaude
  • Merchant Support Specialist

    Polar

    Merchant Support Specialist on Polar's Merchant Operations team, helping merchants and customers resolve issues across payments, payouts, subscriptions and checkout while improving processes and tooling. Responsibilities Own merchant and customer inquiries end to end across emai…

    OngoingRemote2+ yearsPosted: 10 days ago
    ZendeskIntercomPlain
  • Enterprise Customer Success Manager

    Semperis

    Enterprise Customer Success Manager on Semperis' EMEA team, responsible for ensuring strategic enterprise customers' success and satisfaction with the company's cybersecurity products throughout their lifecycle. Responsibilities Design a success plan for a Book of Business of st…

    OngoingHybrid5+ yearsPosted: 10 days ago
    Active DirectoryMicrosoft Entra IDIAMSingle Sign-On
  • Télé conseiller(ère) / Télé-opérateur (trice) / Centraliste

    GTL Taxi Lyonnnais

    Full time telephone operator at a taxi dispatch centre, handling customer calls, taking and dispatching orders and keeping service running smoothly. Responsibilities Be the first point of contact, giving customers a welcoming and professional experience by phone. Answer customer…

    OngoingOn-site · Bron, FrancePosted: 10 days ago
  • Business Travel Consultant - German

    TripActions

    A Travel Consultant role on Navan's Travel Experience team, providing frontline travel support to users via chat, calls and emails and handling hotel, flight, car and rail bookings. The role also feeds customer insights back to product, design and engineering teams. Responsibili…

    OngoingPortugal5+ yearsPosted: 10 days ago
    ZendeskSalesforceSabreAmadeus
  • Business Travel Consultant - French

    TripActions

    A Travel Consultant role on Navan's Travel Experience team, providing frontline travel support to users via chat, calls and emails and handling hotel, flight, car and rail bookings. The role focuses on customer satisfaction and feeding insights back to product, design and engine…

    OngoingPortugal5+ yearsPosted: 10 days ago
    ZendeskSalesforceGMailSabre
  • Business Travel Consultant (Berlin or Remote) (Geschäftsreiseexperte)

    TripActions

    A travel consultant role providing first class travel support to Navan users via chat, phone and email, handling bookings and resolving issues. Responsibilities Provide first class travel support via chat, phone and email Keep knowledge of suppliers, destinations and systems up …

    OngoingGermany5+ yearsPosted: 10 days ago
    SalesforceZendeskSabreAmadeus
  • Direct apply

    Technical Support Engineer, EMEA (Weekend Coverage)

    Hercules

    ($60k - $120k)

    Technical Support Engineer role at Hercules focused on weekend coverage (Thursday to Monday) to help non technical customers resolve issues in their apps when the AI agent fails. The role involves debugging customer apps, improving the platform and AI agent, maintaining the know…

    OngoingEurope, Middle East, AfricaPosted: 11 days ago
    TypeScriptReactTechnical SupportHTTP
    Direct applyCompany's own listing
  • Customer Success Engineer - EMEA

    Cyolo

    A Customer Success Engineer at Cyolo serves as a trusted technical partner for customers throughout their post sale journey, combining customer success, technical expertise, troubleshooting, and product enablement. The role helps customers deploy, adopt, and maximize value from …

    OngoingRemote3+ yearsPosted: 11 days ago
    IAMTechnical SupportZero TrustLinux