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A work from home BPO role supporting U.S. clients in construction and roofing, with paid training provided before deployment. The position requires extensive BPO experience and excellent English communication skills. Company mission A dynamic Business Process Outsourcing (BPO) c…
Revenues and Benefits Assessor role in a busy Revenues & Benefits processing department, handling Housing Benefit and Council Tax changes and dealing directly with customers. The role can be office hybrid or remote, subject to location. Responsibilities Deal directly with custom…
A Lead Solution Engineer role on MonetizeMore's global technical operations team, providing advanced technical troubleshooting and onboarding for premium publishers, with a special focus on the Brazilian market. The role combines deep technical problem solving with direct client…
Head of Global Customer Support at Cloudbeds, leading the global support organization and owning the hotelier support experience. The role transforms reactive support into proactive partnership, combining AI at scale with human empathy. Responsibilities Lead the global support o…
Provide technical support for Dropbox Sign and DocSend products via email and occasionally phone, helping customers resolve complex issues and driving projects that improve customer experience. Responsibilities Deliver technical support for Dropbox product based issues via email…
Remote operations representative role on a team of 20+ supporting Taskrabbit's operational programmes by following standard operating procedures and resolving user issues. Based in Poland, reporting to the Operations Team Lead. Responsibilities Understand the business requiremen…
Next Generation Insurances
A telephone based role with Next Generation Insurances, following individualized scripts to guide callers to clear next steps, with no complaint or sales calls. Responsibilities Individualize your own call guidelines/scripts Take on your (actor) role on the phone Handle difficul…
The Customer Success Support Manager leads the Support Desk function for Managed Care and Community Based technology clients, overseeing the support team and ensuring exceptional support experiences for technology plan end users. The role is the operational owner of the support …
Lead the central inbound first consultation team at a German education provider, taking disciplinary and technical responsibility for the team and its service quality, in a fully remote full time role. Responsibilities Disciplinary and technical leadership, development and suppo…
A working student role in guest service at Hotel Miano by Limehome, focused on breakfast service, bar operations and front of house guest care. Responsibilities Attentive care of the breakfast buffet, restocking, and preparing classic coffee specialties, teas, hot drinks and coc…
Customer support role at a Berlin web design agency, handling new and existing clients by phone and email. Responsibilities Handle new and existing customers by phone and email Call customers and answer emails Take care of organizational matters in the office Write quotes Work c…
You will actively support existing restaurant customers, helping them use the full SO'USE product portfolio and identifying upsell potential. Responsibilities Actively support existing customers, mainly by phone and in MS Teams calls, reaching out before problems arise. Ensure c…
A second level IT support role for digital banking and e banking platforms, supporting customers with technical issues in German and French. Responsibilities Provide technical second level support for digital services and e banking platforms Analyse, isolate and resolve technica…
A working student role in after sales and customer care, making 'happy calls' to existing customers and supporting local events. Responsibilities Actively call existing customers with installed systems and systematically record their satisfaction. Collect structured feedback to …
A customer facing audiology support role advising hearing care professionals by phone on Phonak, Unitron and Hansaton hearing solutions, fitting software and technical issues. Responsibilities Advise hearing care professionals by phone throughout the day as a competent technical…
Strategic Customer Success Manager for the Italian speaking market, owning enterprise accounts across Europe to drive adoption, retention and growth. The role partners with Sales on onboarding and educates clients on creating video content with Synthesia. Responsibilities Own a …
An IT Support Analyst role in Application Operations for a banking client in Zurich, covering application support, incident and problem management, and monitoring. Responsibilities Analyse recurring IT problems, identify root causes and develop sustainable measures to reduce dis…
Technical Support Engineer for night shifts in Playson's Integration Department, responsible for full customer support of current partners' integrations. Responsibilities Understand and analyse issues, be able to find appropriate solutions Integration protocol testing Second lev…
The Customer Registration Manager is an operational role within the Customer Success organisation, owning all customer registration processes end to end and working closely with Technical Account Managers and Customer Success Managers. The role ensures customers are accurately r…
Enterprise Customer Success Manager at Canonical responsible for developing trust with assigned customers, reducing churn, and driving adoption and expansion of Canonical's product portfolio. The role is based remotely in the EMEA region and requires native French plus excellent…
A customer success role owning technical depth and commercial outcomes for ElevenLabs' customers across the DACH region, covering onboarding, adoption, renewals, expansion and cross sell. The role sits at the intersection of product, engineering and revenue and is remote first f…
Customer service and logistics role at an AI supported shipping comparison portal, handling customer inquiries, claims and service processes. Responsibilities Handle incoming customer inquiries by email and phone as a competent contact person. Look after and advise existing cust…
A Senior Implementation Specialist role at Olo, guiding new and existing restaurant brands as they join the Olo Platform or expand their tech stack. The role sits in Olo's Customer Experience Team and leads implementation projects across product domains. Responsibilities Leads e…
Technical Support Engineer 2 on Twilio's Support team, providing technical support to users of the Email platform. The role handles customer inquiries, escalations, and mentoring of newer support team members. Responsibilities Provide product support for a wide range of customer…
