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Technical Success Support, Associate Specialist at Blackbaud, serving as a trusted advisor to B2B clients by troubleshooting complex technical issues and providing guidance on product functionality. The role supports enterprise grade solutions and works with Engineering, Product…
A Cloud Support Engineer role at Canonical supporting customers using Ubuntu and open source products, acting as a technical guide and resolving technical roadblocks. The role is globally remote and involves customer engagement, troubleshooting, and collaboration with internal e…
A silv=r™ Expert supports small business owners ("Silvers") in implementing their Silver Lining Action Plans, helping them stay accountable to agreed actions and work toward their sales goals. The role combines proactive support calls, onboarding, follow up, and record keeping w…
Support Operator role in GRID's global Support Organization, acting as primary point of contact for sportsbook customers on GRID's Odds products and trading related services. The role focuses on investigating customer queries and operational alerts and resolving issues affecting…
A customer facing technical delivery role building and refining engineering grade digital twin models of Japanese utility networks on the Neara platform. The role sits in Neara's growing Japan team, working with Japanese utility clients and global teams. Responsibilities Design …
A part time, fully remote Customer Support Specialist role helping Upway's customers in Belgium and the Netherlands with fast, clear and human support. Responsibilities Answer customers via email and chat in a friendly and professional way Analyse and resolve problems and questi…
Customer Success Manager role managing a portfolio of top tier Australian accounts for an Order to Cash SaaS platform, owning onboarding, adoption, retention and relationship management. The role is customer success focused, not a sales quota role. Responsibilities Own the white…
An IT helpdesk technician role providing first and second level support to clients, handling incidents, hardware deployment and Active Directory account management. Responsibilities Provide IT assistance to clients by solving various IT problems, from printer issues to complex p…
A three month fixed term role in a press company managing subscriber portfolios, combining data entry, computer processing runs and customer relations by phone and mail. Responsibilities Manage subscriber portfolios operationally Enter data Launch computer processing runs, requi…
Customer Support Specialist at a medical cannabis software provider, acting as the interface between pharmacies, Product and Development, supporting users of the SaaS platform and helping improve processes and products. Responsibilities Support pharmacies with technical and appl…
First point of contact at the hotline for owners, tenants and partner companies of the Ralph Group, handling inquiries directly or routing them to the right team via the AI system. Responsibilities Answer calls for different property management companies of the Ralph Group and g…
A Technical Support Engineer role providing first and second level support for Windows based infrastructure software (backup, mail server, email archiving and security solutions) to specialist trade partners. Responsibilities Provide first and second level support for backup, ma…
A remote technical support role at JumpCloud providing troubleshooting and issue resolution to customers via email, phone, chat or remote sessions. The role focuses on complex technical support tickets for the JumpCloud platform, including on call rotation. Responsibilities Prov…
A Technical Account Manager at Ping Identity acts as a proactive partner within the Global Support Organization, ensuring new and existing enterprise clients achieve their strategic outcomes using Ping Identity solutions. The role guides customers from purchase to production and…
A remote, Ireland based Support Specialist, Premium Support role providing end to end customer service to Airbnb community members, including the Luxury segment, in both English and French. The role focuses on complex case management and personalized, high quality support. Respo…
Customer Success Manager responsible for guiding Velixo customers through onboarding, adoption and renewal, working with partners and internal teams to deliver value at scale. The role supports a shift toward a more structured, lifecycle driven Customer Success model. Responsibi…
Technical Customer Support Specialist at ezyCollect by Sidetrade, providing L1/L2 technical support for accounting and ERP integrations. The role is full time and remote, based in the Philippines, working mainly Australian business hours. Responsibilities Install and configure c…
Customer Lead at Lemrock owning brand clients after signing, leading Agentic Commerce Strategists and growing the portfolio. The role is the first lead role on the customer side and is meant to grow into Chief Customer Officer. Responsibilities Own renewal and expansion across 1…
Customer Success Manager responsible for managing a book of global, complex enterprise customers who use Conga for revenue operations, driving adoption, value realization and renewal across EMEA. Responsibilities Manage a book of global, complex customers who have invested in Co…
A Customer Success Manager role at FireMon owning large strategic accounts to drive customer satisfaction, adoption, retention, and growth. The CSM partners with customers through onboarding and implementation, tracks outcome value, and acts as a subject matter expert and primar…
A freelance, on site helpdesk support role in Paris providing 40 hours per week of dedicated macOS support to clients. Responsibilities Resolve day to day hardware and software issues for users operating on macOS. Deliver deskside technical assistance directly to on site staff. …
A BPO role supporting U.S. clients in construction and roofing, involving appointment setting and customer service tasks. New team members receive paid training before supporting clients. Company mission A dynamic Business Process Outsourcing (BPO) company connecting talent with…
Contractor role evaluating AI generated responses within food delivery platforms for quality, relevance and accuracy, and creating example customer service conversations to help train AI systems. Responsibilities Assess and provide feedback on AI generated responses within food …
The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. The role works with cross functional teams to resolve incidents, maintain service quality, and impr…
